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| iOS App | 系统版本：iOS 9.0及以上（推荐手机型号：iPhone 5s以上） 注：iPad暂时要求iOS 10.5以上版本 |
| Android App | 系统版本：Android 6.0及以上（2G以上内存） |
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- 如何上传日志？
- 如何提交工单
- 如何进行企业实名认证？
- 如何创建企业？
- 创建企业时，发现该企业已存在怎么办？
- 我的账号想更换企业归属，怎么处理?
- 企业成员如何退出企业？
- 客户网络有端口限制，使用小鱼应用需要防火墙开放哪些端口？
- 呼叫号码时，提示“对方忙，请稍后重试”？
- 国外电话可以通过语音方式加入小鱼会议吗？
- 预约会议/直播时，无法选择企业云会议室？
- 通话中，为什么无法使用白板或内容共享功能？
- 设备显示“端口服务已过期”，怎么处理？
- 加入会议时，为什么提示“您呼叫的会议已达到支持人数”？
- 为什么通讯录中不显示企业云会议室？
- 会议中出现啸叫声，怎么处理？
- 会议中出现回声，怎么处理？
- 创建企业后，如何更换管理员？
- 如何查看云会议室的入会密码和主持密码？
- 如何查询云会议室容量？
- 会议中，如何共享内容？
- 小鱼设备支持WEB（网页）认证的上网方式吗？
- 如何修改终端名称？
- 小鱼号和云会议室号有什么区别？用户应该怎么用？
- 如何升级到最新版本？
- 通话中视频卡顿，怎么办？
- 设备提示“无法连接服务器”怎么办？
- 通话中显示“请求中，过30s后断开连接”，如何解决？
- 终端通话中，本地扬声器不工作，无法听到声音？
- 终端通话中，本地麦克风不工作，远端无法听到声音？
- PC/Mac客户端对系统的要求？
- 通话中，提示“麦克风拾音异常”？
- MAC客户端无法使用内容共享功能？
- 电脑客户端通话中，无法使用聊天功能？
- 官网下载安装包后，为什么双击无法安装PC客户端？
- 双击PC客户端无响应或闪退，怎么处理？
- 忘记客户端登录密码，如何找回?
- 登录PC/Mac客户端时，如何修改服务器地址？
- 共享内容时，有卡顿现象？
- 电脑客户端通话中，本地视频无画面画？
- 通过客户端共享音视频文件时，为什么没有声音？
- 电脑客户端通话中，远端视频无画面显示？
- 电脑客户端通话中，本地麦克风不工作，对方无法听到声音？
- 电脑客户端通话中，本地扬声器不工作，本地无法听到声音？
- 主持会议时，提示IE浏览器版本过低，如何处理？
- PC客户端有英文版吗？
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